Learning Objectives
By the end of this lesson, you will be able to:
-
Identify the main point in a message.
-
Organize ideas in a logical order (main idea → supporting points → example).
-
Communicate clearly using structured examples.
Exercise 1
Useful Expressions
Direction: Read the useful expressions with your tutor.
Exercise 2
Vocabulary
Direction: Listen and repeat after your teacher
Department
Meaning:
A division within a company that focuses on a specific area

- The Finance department handles all the budgeting and expenses.
Supervisor
Meaning:
A person who oversees and directs the work of others

- My supervisor gives me weekly feedback on my performance.
Cross-functional
Meaning:
Involving multiple departments or teams

- We’re working on a cross-functional project with marketing and sales.
Hierarchy
Meaning:
A system where people or groups are ranked according to status or authority

- The company hierarchy starts from interns up to the CEO.
Exercise 3
Practice
Exercise 4
Business Dialogue
Direction: Read the conversation aloud with your teacher and fill in the blanks.
Word Bank:
Hierarchy
Supervisor
Cross-functional
Department
Situation: Maria is asking Kevin about his role at the company.

Maria
Hi Kevin, what _______ do you work in?
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Kevin
I’m in the _______ department.

Maria
