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Lesson 41

Requesting Help or Support
Daily Office Basics.png

B1

Learning Objectives

 By the end of this lesson, you will be able to:​​

    Ask colleagues for help politely and clearly at work.
Exercise 1
Situation

Direction: Read the situation for today's lesson 

Alex is working on a client report but realizes he needs some additional data from the marketing team. He notices Sarah is wrapping up her tasks and decides to ask for help. Alex approaches her politely and explains what he needs, asking if she has time to assist. Sarah agrees and offers to review the report together after lunch. Meanwhile, Omar is struggling with formatting in his own task, so Alex guides him to helpful resources and shows him how to do it. Mr. Miller observes that teamwork is improving and appreciates that Alex is seeking support effectively without delaying deadlines.

Exercise 2

Vocabulary

Direction:  Listen and repeat after your tutor

Collaborate

verb

/kəˈlæbəˌreɪt/
Meaning:

To work together with someone to achieve a goal.

    Alex collaborated with Sarah to complete the client report.

Lend a hand

idiom

/lɛnd ə hænd/
Meaning:

To help someone with a task.

    Sarah was happy to lend a hand when Alex asked for assistance.

Reach out

phrasal verb

/riʧ aʊt/
Meaning:

To contact someone for support or information.

    Alex reached out to the marketing team for the missing data.

Pitch in

phrase

/pɪʧ ɪn/
Meaning:

To help voluntarily with work or tasks.

    Omar pitched in by checking the report format while Alex focused on content.
Exercise 3

Office Conversation 

Direction:  Read the conversation aloud with your teacher.

Situation:

Anna introduces herself to a new colleague at work.

Mr Miller.png

Hey Sarah, could you lend a hand with the client report?

Alex

Mr Miller.png

Sure, what do you need?

Sarah

Mr Miller.png

I need the latest marketing figures included.

Alex

Mr Miller.png

I can help after lunch.

Sarah

Mr Miller.png

Thanks! Also, Omar, can you pitch in by formatting the sections?

Alex

Mr Miller.png

Of course, I’ll handle it.

Omar

Mr Miller.png

I really appreciate it. Reaching out makes the work smoother.

Alex

Mr Miller.png

Absolutely, collaboration is key.

Sarah

Check Understanding

Direction: Answer the questions about the conversation. 

1. What did Alex ask Sarah to do?
2. What does 'pitch in' mean in this context?
3. Why did Alex say that reaching out makes the work smoother?

Exercise 4

Study Guide

Direction:  Read the study manual aloud. 

Asking for help at work is an essential skill for teamwork and productivity. Start by identifying exactly what you need, then approach a colleague politely. Use clear language such as “Could you lend a hand with…” or “Can you help me with…?” When reaching out, be respectful of the other person’s time and suggest a convenient moment if needed.

Offer support in return whenever possible teamwork is reciprocal. If multiple people are involved, assign small tasks to each, and encourage them to pitch in voluntarily. Express appreciation for the assistance to maintain a positive work environment. Clear communication and collaborative efforts not only help complete tasks efficiently but also strengthen relationships and build trust within your team. Remember, asking for help is a sign of professionalism, not weakness.

Exercise 5
Choose the Correct Answer

Direction: Direction: Select the correct answer from the options A, B, or C.

    1. Alex asked Sarah to ___ with the client report.

    A. lend a hand
    B. ignore
    C. postpone

    2. Sarah was happy to ___ after lunch.

    A. lend a hand
    B. skip work
    C. delay

    3. To get support, you can ___ to a colleague.

    A. reach out
    B. hide
    C. refuse

    4. Omar ___ by formatting the report sections.

    A. pitched in
    B. argued
    C. canceled

    5. Collaboration means you ___ with others.

    A. work together
    B. work alone
    C. avoid

    6. Asking for help politely shows ___.

    A. professionalism
    B. laziness
    C. distraction

    7. You should suggest a ___ time if your colleague is busy.

    A. convenient
    B. random
    C. impossible

    8. Offering support in return builds ___.

    A. trust
    B. confusion
    C. delay
Exercise 6
Discussion

Direction: Discuss these questions to practice speaking and share experiences.


    1. How do you decide when to ask for help at work?

    2. When is it better to reach out to a colleague rather than solve alone?

    3. What is the best way to lend a hand without interrupting someone?

    4. How can you encourage teammates to pitch in voluntarily?

    5. Where do you usually ask for support in your workplace?

    6. How do you express appreciation after receiving help?

    7. What happens if someone refuses your request for support?

    8. How can collaboration improve task efficiency in your team?
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